Investor Charter & Complaint Status

Investor Charter link as per regulatory guideline - "Investor Charter"

The data pertaining to all complaints including SCORES complaints received as per the format mentioned in regulatory communication.

Complaints received till June 2024



SEBI SCORES website and App links


ODR Portal

ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link -


Annual Compliance Audit Report of BASL Registered Investment Advisors


Annual Compliance Audit Report of BASL Registered Investment Advisors



Other Statutory Disclosures



Name of the IA : 360 ONE Investment Adviser and Trustee Services Limited (Formerly known as IIFL Investment Adviser and Trustee Services Limited)

Type of Registration : Non-Individual

SEBI Registration No. : INA000000888

Validity of Registration : 19/01/2029

Registered office address : 360 ONE Centre, Kamala Mills, Senapati bapat Marg, Lower Parel (West) Mumbai MH 400013 IN

Telephone No. : (91-22) 4876 5600 FAX: (91-22) 4646 4706

Name of the Principal Officer : Mr. Rohit Wadhwa

Contact details of the Principal Officer : contact no - +91 9811129635, email id-

Corresponding SEBI regional/local office address : Securities and Exchange Board of India, SEBI Bhavan, Plot No C-4A, G Block, Bandra Kurla Complex, Bandra (East), Mumbai-400 051

BASL Membership ID No. : 1357

CIN of the IA : U74990MH2010PLC211334

Logo :
360 ONE Logo

Standard Warning :
“Investment in securities market are subject to market risks. Read all the related documents carefully before investing.”
“Registration granted by SEBI, membership of BASL and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors”

SOP for Centralized mechanism for reporting the demise of an investor